FREE Shipping on orders over $25.
Products are shipped within 1-2 business days after purchase.
How do I track my order?
- Once your order has been fulfilled, we'll send you a tracking email containing all the necessary information to monitor its journey to your doorstep. If you haven't received a tracking number or need further assistance, feel free to contact our customer service team at nivoriofficial@gmail.com for help.
What carriers do you use?
- We ship orders using trusted carriers such as UPS and USPS. These carriers allow us to provide reliable and efficient delivery services to our customers.
Do I need to be there to sign for it?
- No, you do not need to sign for the package when it is delivered. Our carriers are able to leave the package in your mailbox or at your front door for your convenience.
What happens if my package gets lost?
- If your package is lost with no movement ten business days after being shipped, we ask customers to reach out to customer service directly at nivoriofficial@gmail.com for assistance. Our team will work diligently to resolve the issue.
